Empower your hospitality staff
Our all-in-one platform combines a mobile-first intranet with a powerful LMS to onboard, train, and connect your teams – from baristas to managers. Because happy employees bring happy guests.
350+ companies trust Fellow Digitals
Empower your workforce with your own employee app
Give your frontline staff the tools for success
Training and onboarding for outstanding service
Onboarding employees and fostering continuous learning are crucial in an industry where speed and quality go hand in hand. Our platform enables you to create interactive training and onboarding programs tailored to your organization, helping new team members get up to speed quickly and ensuring your teams consistently deliver outstanding service.
Frontline workers often lack easy access to training due to complex login procedures or the absence of a corporate email. Our solution offers simple, device-friendly access using just a username or voucher code. Employees can engage with digital learning content, including procedures and work ethics, even before their first day.
Keep your teams informed and aligned
Employees work across multiple locations, making it challenging to provide timely updates. Our mobile-friendly platform ensures every employee – from kitchen staff to management – has access to the latest news and essential information, keeping everyone connected and aligned with your company culture.
Our employee app provides real-time, secure communication across all devices, allowing for quick updates on menu changes, safety protocols, and other critical information, reducing errors and enhancing coordination.
Easy access to all resources
Delivering exceptional guest service relies on staff knowing exactly where to find the right information. Uncertainty among team members can lead to delays and negatively affect the guest experience. That’s why it’s crucial to make all resources—such as training courses, tutorials, and employee handbooks—readily accessible and easy to navigate.
Our platform combines both intranet and LMS into one smooth user experience, making the transition from training to internal communication effortless. Whether your staff is accessing internal documents or completing online courses, our digital learning solutions streamline the process for better productivity.
Curious to see what this would look like in your own organization?
Safeguarding data is crucial in hospitality
With increasing digitization, you handle sensitive information from both guests and employees, making them prime targets for cyber threats. A data breach risks financial loss, reputational damage, and violations of privacy regulations like GDPR. Robust security measures are essential to protect personal data and maintain trust.
Our solutions meet the highest security standards, including ISO 27001, ISO 27701, and NEN 7510 certifications, with all data 100% hosted in the EU. This allows your organization to focus on delivering exceptional guest experiences, knowing your data is protected.
Gauge the knowledge level
Auditors, managers and last-but-not-least learners need to have a clear overview of which content has been seen, learnt, and passed. With detailed reporting and personalized certificates, you have everything at hand to sustain the knowledge growth.
With our solutions, verified training forms a natural part of the knowledge exchange in your company. Accompanied by PDFs, quizzes, video tutorials and other learning resources, your employees will find every piece of information that makes them excel at work. For being successful together.
Award-winning use case: Kaspar Schmauser informs, trains and connects employees
"The combination of communication and learning processes serves to engage employees and show them what is possible. Because: if you can identify with what you are offered and you feel comfortable, then you will stay longer. That's because it proves that we're all in this together."
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